User manuals, API documentation, integration guides, help centers, and developer reference material translated by technical writers with domain experience in the relevant product category.
Technical documentation translation produces a problem that is not visible until a user consults it for help. A user manual that is technically translated but lacks consistency in how the product interface is referred to across different sections creates confusion. An API documentation set where the same endpoint is described with slightly different parameter names in different articles causes integration errors. A troubleshooting guide where the conditional logic of "if X, then Y, unless Z" is not preserved in translation produces incorrect instructions.
We assign technical documentation translation to linguists who have worked in technical writing or the relevant product domain. API documentation goes to someone who understands what a REST endpoint, a webhook, and an authentication header actually do. Field service user manuals go to someone who understands the context in which technicians will use them. Industrial equipment documentation goes to someone with manufacturing or engineering background.
The formats we handle for technical documentation include: Word and rich-text documents with formatting preserved; Markdown for docs-as-code workflows (GitBook, Docusaurus, MkDocs); DITA XML for structured documentation; HTML and web-based help systems; FrameMaker MIF for complex technical publishing; and structured export formats from documentation platforms including Confluence, Notion, and ReadMe.
For help centers with large article libraries, we establish a batch delivery schedule and maintain a growing translation memory across the entire project to ensure terminology consistency from the first article to the last. We can coordinate with your help center platform for import if the cms-upload add-on is selected.
Software companies, enterprise technology vendors, industrial equipment manufacturers, and SaaS platforms with help centers or developer portals.