Our Process

Four steps. No improvising
mid-project.

The same process runs on every project, large or small. Consistency is what makes the delivery date meaningful rather than aspirational.

Step by Step

What happens
from order to delivery.

We confirm the delivery date before starting, not after. Scope is locked from the source file. Format is matched to what you provided. No steps rearranged for convenience.

Time2Translate workflow
01

Send your files

Upload source files in any format after checkout. We accept JSON, XLIFF, PO, strings, CSV, Word, HTML, SRT, VTT, and most CMS exports.

02

Scope and assign

We verify word count, confirm language pairs, and assign a translator with the right technical or domain background for your content type.

03

Translate and review

Primary translator works the content. QA reviewer checks for accuracy, consistency, and format integrity. Any issues resolved before delivery.

04

Deliver to your team

Files delivered in your requested format. Translation memory updated. Revision window open for the period matching your package.

After Delivery

What comes
with the files.

Files are returned in the exact format you provided. Translated strings are in the same file structure, with the same key names, the same placeholder syntax, and the same encoding. Your developers should be able to drop the file directly into the project.

Translation memory is updated with every project. Repeat strings in future batches reduce cost and delivery time automatically.

File in your original format
JSON, XLIFF, PO, CSV, Word, SRT -- whatever you sent, that is what you receive back.
Revision window open
Revision rounds included per package. Submit revision requests by email with section reference within the window.
Translation memory updated
Archived from project one. Repeat strings in future batches process faster and at lower cost.
Glossary included if applicable
If the glossary-build add-on was selected, the finalized glossary is delivered with the translation files.
Delivery Timelines

What to expect for
each package.

Starter
Up to 2,000 words
Delivery
5 business days
Revisions
1 revision round (14 days)
Note
Rush add-on available.
Growth
Up to 5,000 words
Delivery
4 business days
Revisions
2 revision rounds (14 days each)
Note
Rush add-on available.
Scale
Up to 20,000 words
Delivery
3-day priority
Revisions
Unlimited revisions (90 days)
Note
Large projects scoped individually.